Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain website functionality.

2. How We Use Cookies

We use cookies for several purposes:

• Essential website functionality
• Remembering your preferences and settings
• Analyzing website traffic and usage patterns
• Providing personalized content and advertisements
• Improving our website performance and user experience

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status. The website cannot function properly without these cookies.

• Session cookies: Temporary cookies that expire when you close your browser
• Authentication cookies: Keep you logged in during your session
• Security cookies: Protect against fraud and security threats

3.2 Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you get error messages. This helps us improve how our website works.

• Analytics cookies: Track website usage and performance
• Error reporting cookies: Help us identify and fix technical issues
• Load balancing cookies: Ensure optimal website performance

3.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Preference cookies: Remember your settings and preferences
• Language cookies: Remember your language preference
• Theme cookies: Remember your display preferences

3.4 Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users and thereby more valuable for publishers and third-party advertisers.

• Advertising cookies: Display relevant advertisements
• Social media cookies: Enable social media integration
• Retargeting cookies: Show you relevant ads on other websites

4. Third-Party Cookies

We use third-party services that may set cookies on our website:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and usage. Google Analytics uses cookies to collect information about how visitors use our website.

• Purpose: Website analytics and performance monitoring
• Duration: Up to 2 years
• More information: Google Privacy Policy

4.2 Payment Processors

Our payment processors may set cookies to ensure secure payment processing and fraud prevention.

• Purpose: Secure payment processing and fraud prevention
• Duration: Session-based or up to 1 year
• More information: Available in our Privacy Policy

4.3 Customer Support

Our customer support tools may use cookies to provide better assistance and maintain support session continuity.

• Purpose: Customer support and chat functionality
• Duration: Session-based
• More information: Available upon request

5. Cookie Duration

5.1 Session Cookies

Session cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you navigate our website.

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites
• Block third-party cookies
• Set up notifications when cookies are set

6.2 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

6.3 Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose which types of cookies to accept or reject. You can change your preferences at any time by clicking the cookie settings link in our footer.

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• You may need to re-enter information more frequently
• Some personalized features may not work
• We may not be able to remember your preferences
• Some third-party integrations may not function

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Your Rights

Depending on your location, you may have certain rights regarding cookies:

• Right to information: Know what cookies are being used and why
• Right to consent: Choose which cookies to accept
• Right to withdraw consent: Change your cookie preferences at any time
• Right to access: Request information about cookies used on our website

10. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: privacy@recoverflow.com
• Address: 123 Business Street, Suite 100, San Francisco, CA 94105
• Phone: +1 (555) 123-4567

11. Cookie List

Below is a detailed list of cookies we use on our website: